From the blog
Notes on email, AI agents, and the cost of attention.
One thoughtful post every Friday. No marketing fluff, no SEO bait — written by the people building Triagd, for the operators using it.
- Concept8 min read
The 4-tier triage model, explained
Critical, Important, Skim, Auto. Why four buckets is the right number — and how Triagd decides which one your email belongs in.
PSPriya · May 10, 2026Read → - Engineering12 min read
How we built voice-matched drafts with Claude Sonnet
An engineering breakdown of indexing 500 sent emails, retrieving in-style examples, and generating drafts that sound like the operator wrote them.
MCMarcus · May 3, 2026Read → - Research5 min read
Inbox math: where 30 minutes a day actually goes
We sampled 1,200 operators. On average, 83% of inbox time is spent on email that doesn't change anything. Here's the breakdown.
DKDaniel · April 25, 2026Read → - Compare7 min read
Email triage vs. Gmail filters: why one wins
Filters match strings. AI triage understands intent. A side-by-side of the two approaches and where each one breaks.
AKAman · April 18, 2026Read → - Research10 min read
How chiefs of staff actually use AI in 2026
We interviewed 18 chiefs of staff at Series B–D companies. Here's what's working, what's hype, and which workflows compound.
PSPriya · April 9, 2026Read →